RingCentral Video review (2026): features, pros and cons, pricing
Video meetings and webinars from RingCentral, sold mostly as part of its business phone and messaging bundle.
Verdict at a glance
RingCentral Video offers meetings and webinars mostly as part of RingCentral's business phone and messaging bundle, with a free Video Pro plan for occasional use. Its trust center lists SOC 2, HIPAA and HITRUST.
Pros
- Quick setup.
- Low lag in meetings.
Cons
- Lag and app freezes.
- Missing transcriptions and glitches.
- Pricey versus Zoom and similar tools.
What is RingCentral Video?
Video meetings and webinars from RingCentral, sold mostly as part of its business phone and messaging bundle. It is built for companies already on RingCentral phone/messaging that want video in the same admin console and teams that want a free tier for occasional meetings. RingCentral Video was founded in 1999 and is based in Belmont, California, USA.
Category: Video Conferencing Software
RingCentral Video key features
| Feature | What we found |
|---|---|
| Participant and meeting length limits | Third-party: 100 participants/50 min free, 200/24 h Pro+ (not confirmed by the vendor) |
| Security and compliance | Trust center lists HITRUST, PCI DSS, SOC 2, SOC 3, GDPR, Cyber Essentials Plus, HIPAA. |
| Recording and AI transcription | AI call and meeting summaries listed as AI Assistant, depending on tier. |
RingCentral Video pricing
RingCentral's pricing page shows the RingEX bundle, not standalone Video, with up to 33% off for annual payment and a 14-day free trial that is limited to 20 phone lines and 2 desk phones, with no SMS. A third-party report from tech.co lists a free Video Pro plan and Video Pro+ at $10 per user per month annual or $15 monthly, not confirmed by the vendor. Add-ons are separate: AI Receptionist from $39, Conversational Intelligence from $60, Call Queues Booster at $35 and Business SMS Booster at $25. Billing is monthly or annual.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Video Pro | Free | per user | Third-party report (tech.co): up to 100 participants, 50-minute limit. Not confirmed by the vendor. |
| Video Pro+ | $10 annual / $15 monthly | per user per month | Third-party report (tech.co): 200 participants, 24-hour meetings. Not confirmed by the vendor. |
The vendor pricing page shows the RingEX bundle only, 'save up to 33% by paying annually', 14-day free trial, add-ons such as AI Receptionist from $39 and Conversational Intelligence from $60 (USD, unit not stated). Video plan prices come from a third-party report (tech.co) and are not confirmed by the vendor.
Who RingCentral Video is best for
Best for
- Companies already on RingCentral phone/messaging that want video in the same admin console.
- Teams that want a free tier for occasional meetings.
Not ideal for
- Buyers who only need standalone video and find bundle pricing too high.
- Teams sensitive to lag and occasional app freezes reported in reviews.
RingCentral Video alternatives
Zoom WorkplaceTeams whose main need is reliable video meetings with chat attached.
Microsoft TeamsOrganizations already on Microsoft 365 and Entra ID.
Cisco WebexEnterprises that want meetings plus calling and room hardware from one vendor.
GoTo MeetingSmall and mid-size businesses that want per-organizer pricing instead of per-attendee.
Dialpad MeetingsTeams already buying Dialpad for calling that want meetings in the same app.
Google MeetTeams already on Google Workspace that want meetings tied to Calendar and Gmail.
What RingCentral Video really costs
- Per seat per month
- $10 (Pro+ annual, third-party report, not confirmed by the vendor)
- Billing
- Monthly and annual.
- Annual discount
- About 33% vs monthly ($15 vs $10), third-party report.
- 20 users per year
- 20 x $10 x 12 = $2,400/year if the third-party Pro+ price holds.
Add-ons and extras to budget for
- AI Receptionist from $39.
- Conversational Intelligence from $60.
- Call Queues Booster $35.
- Business SMS Booster $25.
Questions to ask about price
- What is the price per user or per unit, and what is the pricing basis (seats, employees, usage)?
- Is there a minimum number of seats or a minimum annual spend?
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is RingCentral Video worth the price?
Good value if you already use RingCentral phone and messaging and want video in the same console, or if a free tier is enough for occasional meetings. For 20 users, the third-party Pro+ price would give $2,400 per year, but treat that as an estimate. It gets expensive or awkward for buyers who only need standalone video, since bundle pricing may be higher than rivals, and for teams sensitive to the lag and app freezes some reviewers report.
Worth it if
- Companies already on RingCentral phone/messaging that want video in the same admin console.
- Teams that want a free tier for occasional meetings.
Look elsewhere if
- Buyers who only need standalone video and find bundle pricing too high.
- Teams sensitive to lag and occasional app freezes reported in reviews.
Cheaper per seat than RingCentral Video
- Microsoft Teams$4.00 (Teams Essentials, paid yearly); $7.00 Business Basic paid yearly.
- Google Meet$7 (Business Starter, annual commitment); $8.40 flexible monthly.
Pricing details most reviews leave out
- Video plan prices on the vendor site are folded into RingEX bundles, so standalone Video pricing is hard to confirm.
- Add-ons like AI Receptionist (from $39) and Conversational Intelligence (from $60) are priced separately.
- 14-day trial is limited to 20 phone lines and 2 desk phones, no SMS.
- Trust center lists HITRUST and PCI DSS but not ISO 27001.
Our verdict on RingCentral Video
RingCentral Video offers a free tier and a paid Pro+ plan, but RingCentral's own pricing page shows only the RingEX bundle, with a save up to 33% annual discount and a 14-day free trial. Plan prices for Video alone come from a third-party report (tech.co), which puts Pro+ at about $10 per user per month billed annually or $15 monthly, not confirmed by the vendor.
That makes standalone Video hard to price, and G2 reviewers call it pricey versus Zoom and similar tools. It makes the most sense bundled with RingCentral phone and messaging, where video sits in the same admin console. Add-ons are priced separately, such as AI Receptionist from $39 and Conversational Intelligence from $60. G2 rates it 4.2 from 503 reviews.
RingCentral Video FAQ
What is RingCentral Video used for?
RingCentral Video offers meetings and webinars mostly as part of RingCentral's business phone and messaging bundle, with a free Video Pro plan for occasional use. Its trust center lists SOC 2, HIPAA and HITRUST. It suits companies already on RingCentral phone/messaging that want video in the same admin console.
Does RingCentral Video have a free plan?
A third-party report from tech.co lists a free Video Pro plan, limited to 100 participants and 50 minutes. RingCentral has not confirmed those limits on its own pricing page.
How much does RingCentral Video cost for 20 users?
If the third-party Pro+ price of $10 per user per month billed annually holds, 20 users cost $2,400 per year. RingCentral's own page shows the RingEX bundle, so confirm with the vendor.
What add-ons does RingCentral charge for?
Listed add-ons include AI Receptionist from $39, Conversational Intelligence from $60, Call Queues Booster at $35 and Business SMS Booster at $25. The unit is not stated on the page.
About RingCentral Video
- Founded
- 1999.
- Headquarters
- Belmont, California, USA.
- Employees
- 3,126 (August 2025)
Listed in: Video Conferencing Software
Sources
Every fact on this page comes from RingCentral Video's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.