Fathom review (2026): features, pros and cons, pricing
AI notetaker with an unlimited free plan for recording and transcription, paid Premium, Team and Business tiers, and SSO and SCIM on Enterprise.
Verdict at a glance
Fathom is an AI notetaker with unlimited free recording and transcription and paid Premium, Team and Business tiers. It stands out for its generous free plan, accurate summaries and CRM sync for sales teams on the Business plan.
Pros
- Generous free plan.
- Accurate summaries (G2 reviewers)
Cons
- Feature limits on lower tiers not clearly mapped.
- Enterprise price not public.
What is Fathom?
AI notetaker with an unlimited free plan for recording and transcription, paid Premium, Team and Business tiers, and SSO and SCIM on Enterprise. It is built for individuals and small teams wanting unlimited free recording and sales teams needing CRM sync on Business. Fathom was founded in 2020 and is based in San Francisco, US (remote-first; sources differ).
Category: AI Meeting Assistants
Fathom key features
| Feature | What we found |
|---|---|
| Summaries and action items | Instant AI summaries free; advanced summaries and AI action items on Premium. |
| CRM and workflow integrations | CRM field sync and Deal View on Business. |
Fathom pricing
Fathom charges per user. Free gives unlimited recordings and transcriptions. Premium is for individuals at $20 monthly or $16 annual. Team is $19 monthly or $15 annual, and Business is $34 monthly or $25 annual, both with a two user minimum. Business adds CRM sync and coaching metrics. Annual billing on Team saves about 21%. Enterprise is quoted and adds SSO, SCIM and custom retention. Billing is monthly or annual, and paid plans have a 90 day guarantee. Add-ons and renewal terms are not published.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | per user | Unlimited recordings and transcriptions |
| Premium | $20 monthly / $16 annual | per user | Individuals |
| Team | $19 monthly / $15 annual | per user | 2 user minimum |
| Business | $34 monthly / $25 annual | per user | 2 user minimum; CRM sync, coaching metrics |
| Enterprise | Talk to sales | per user | SSO, SCIM, custom retention |
90 day guarantee on paid plans. Domain moved from fathom.video to fathom.ai (301).
Who Fathom is best for
Best for
- Individuals and small teams wanting unlimited free recording.
- Sales teams needing CRM sync on Business.
Not ideal for
- Teams needing SSO under Enterprise.
- Buyers needing published Enterprise price.
Fathom alternatives
Otter.aiIndividuals and small teams wanting a free or low-cost transcription tool.
Fireflies.aiTeams wanting broad integrations and a free tier.
tl;dvTeams that want EU-hosted meeting data and a low per-seat price.
Read AITeams that want meetings, email and messages summarized in one tool.
GranolaIndividuals and teams who dislike visible bots in calls.
AvomaSales and customer success teams wanting meeting notes plus coaching.
What Fathom really costs
- Per seat per month
- $15 (Team, annual)
- Billing
- Monthly and annual.
- Annual discount
- Team $15 vs $19, about 21%.
- Minimum seats
- 2 users on Team and Business.
- 20 users per year
- 20 x $15 x 12 = $3,600/yr on Team annual.
Questions to ask about price
- Which features we need sit in add-ons or a higher plan, and what do they cost?
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is Fathom worth the price?
Excellent value for individuals and small teams that want unlimited free recording, and for sales teams that need CRM sync on Business. It gets awkward when you need SSO or SCIM, since those sit on Enterprise with no published price. Team and Business require two users, so a solo buyer should look at Premium instead.
Worth it if
- Individuals and small teams wanting unlimited free recording.
- Sales teams needing CRM sync on Business.
Look elsewhere if
- Teams needing SSO under Enterprise.
- Buyers needing published Enterprise price.
Cheaper per seat than Fathom
- Fireflies.ai$10 (Pro, annual, third-party reported)
- Granola$14 (Business)
Pricing details most reviews leave out
- Free plan includes unlimited recordings and transcripts.
- Team and Business have a 2 user minimum.
- SSO and SCIM only on Enterprise.
- Domain moved to fathom.ai.
- G2 shows a rating of 5.0 from about 6,900 reviews, which is unusually high; treat as unconfirmed.
Fathom compared
Our verdict on Fathom
Fathom is an AI notetaker with an unlimited free plan for recording and transcription, which makes it unusually cheap to start. Paid tiers are Premium at $16 per user per month billed annually ($20 monthly), Team at $15 annual ($19 monthly) and Business at $25 annual ($34 monthly). Enterprise is talk to sales. Paid plans carry a 90 day guarantee, so the downside of trying a paid tier is limited.
G2 shows a 5.0 rating from about 6,900 reviews, which is unusually high and should be treated as unconfirmed. Reviewers praise the generous free plan and accurate summaries. The catches are that feature limits on lower tiers are not clearly mapped, the Enterprise price is not public, and SSO and SCIM are Enterprise only.
Fathom FAQ
What is Fathom used for?
Fathom is an AI notetaker with unlimited free recording and transcription and paid Premium, Team and Business tiers. It stands out for its generous free plan, accurate summaries and CRM sync for sales teams on the Business plan. It suits individuals and small teams wanting unlimited free recording.
Does Fathom have a free plan?
Yes. The Free plan includes unlimited recordings and transcriptions, and instant AI summaries are free. Advanced summaries and AI action items start on Premium.
How much does Fathom cost for 20 users?
On Team billed annually, 20 users cost 20 x $15 x 12 = $3,600 per year. Business billed annually would be 20 x $25 x 12 = $6,000 per year.
Is there a refund guarantee on Fathom paid plans?
Paid plans carry a 90 day guarantee, and billing can be monthly or annual.
About Fathom
- Founded
- 2020.
- Headquarters
- San Francisco, US (remote-first; sources differ)
- Employees
- 51-200 (estimates)
- Funding or owner
- Series A $17M, Sept 2024; about $21.7M to $26.5M total (sources differ)
Listed in: AI Meeting Assistants
Sources
Every fact on this page comes from Fathom's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.