Avoma review (2026): features, pros and cons, pricing
Meeting assistant plus conversation and revenue intelligence for sales teams, priced per recorder seat with separately priced add-ons.
Verdict at a glance
Avoma combines meeting notes with conversation and revenue intelligence for sales and customer success teams. It stands out for coaching features and SOC 2 Type II and ISO 42001 certifications, with add-ons priced separately from the seat license.
Pros
- Integrations and insight extraction.
- Time saved via auto transcription.
Cons
- Conversation and revenue intelligence add-ons are costly.
- Transcription varies with accents.
What is Avoma?
Meeting assistant plus conversation and revenue intelligence for sales teams, priced per recorder seat with separately priced add-ons. It is built for sales and customer success teams wanting meeting notes plus coaching and teams under 100 seats. Avoma was founded in 2017 and is based in Palo Alto, US.
Category: AI Meeting Assistants, Sales Forecasting Software
Avoma key features
| Feature | What we found |
|---|---|
| Transcription accuracy and languages | Reviewers note occasional errors with accents or poor audio. |
| Summaries and action items | Ask Avoma search; notes and action items (G2 reviewers) |
| CRM and workflow integrations | Lead Router add-on; conversation and revenue intelligence add-ons. |
| Privacy and security | SOC 2 Type II, ISO/IEC 42001:2023, GDPR support; hosted in AWS US. |
| Forecast method | CRM and conversation signals in Revenue Intelligence. |
| Manager submissions | Forecast dashboard and submission panel. |
| CRM compatibility | Salesforce and HubSpot supported in forecast help; others not confirmed. |
| Forecast audit trail | Forecast settings and submission panel. |
| Extra cost drivers | Base recorder seats and Revenue Intelligence add-on billed separately. |
Avoma pricing
Avoma charges per recorder seat, with caps by plan. Startup is $19 annual or $29 monthly for up to 25 paid seats. Organization is $29 annual or $39 monthly for up to 100 seats, though the page also shows $24 annual. Enterprise is $39 annual only, with a 10-seat minimum and SSO. Add-ons are priced separately: Conversation Intelligence $29 annual or $35 monthly, Revenue Intelligence $29 or $35, and Lead Router $19 or $25, all per seat. Optional onboarding with an Avoma Expert is $1,000 one time, and there are no setup fees.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Startup | $19 annual / $29 monthly | per recorder seat | Up to 25 paid seats |
| Organization | $29 annual / $39 monthly (page also shows $24 annual) | per recorder seat | Up to 100 paid seats |
| Enterprise | $39 annual only | per recorder seat | Minimum 10 paid seats; SSO |
14-day trial of Organization with all add-ons, no card. Viewers and collaborators free. Optional $1,000 one-time onboarding.
Who Avoma is best for
Best for
- Sales and customer success teams wanting meeting notes plus coaching.
- Teams under 100 seats.
Not ideal for
- Teams that want only cheap note-taking (add-ons cost $29+/seat)
- Buyers needing non-US data hosting.
Avoma alternatives
GongSales orgs with budget for a CRM-connected revenue platform.
Fireflies.aiTeams wanting broad integrations and a free tier.
Otter.aiIndividuals and small teams wanting a free or low-cost transcription tool.
FathomIndividuals and small teams wanting unlimited free recording.
FellowTeams that want agendas, notes and follow-ups in one tool.
AnaplanLarge organizations aligning sales and finance plans.
What Avoma really costs
- Per seat per month
- $19 (Startup, annual)
- Billing
- Monthly and annual.
- Annual discount
- Startup $19 vs $29, about 34%.
- Minimum seats
- 10 paid seats on Enterprise.
- 20 users per year
- 20 x $19 x 12 = $4,560/yr on Startup annual (within 25 seat cap)
Add-ons and extras to budget for
- Conversation Intelligence $29 annual / $35 monthly per seat.
- Revenue Intelligence $29 / $35 per seat.
- Lead Router $19 / $25 per seat.
- Onboarding with Avoma Expert $1,000 one-time.
Questions to ask about price
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is Avoma worth the price?
Avoma is good value for sales and customer success teams under 100 seats that want meeting notes plus coaching, and the free viewer seats keep the cost down. It gets expensive if you want only cheap note-taking, because the add-ons cost $29 or more per seat. It is also awkward for buyers who need non-US data hosting, since all software is hosted in AWS in the US.
Worth it if
- Sales and customer success teams wanting meeting notes plus coaching.
- Teams under 100 seats.
Look elsewhere if
- Teams that want only cheap note-taking (add-ons cost $29+/seat)
- Buyers needing non-US data hosting.
Cheaper per seat than Avoma
- Fellow$7 (Team, annual)
- Fireflies.ai$10 (Pro, annual, third-party reported)
- Fathom$15 (Team, annual)
Pricing details most reviews leave out
- Add-ons: Conversation Intelligence $29, Revenue Intelligence $29, Lead Router $19 per seat/month annual.
- Seat caps: Startup 25, Organization 100, Enterprise minimum 10.
- All software hosted in AWS USA.
- Pricing page shows conflicting Organization price ($29 vs $24)
- Holds ISO/IEC 42001 AI management certification.
Our verdict on Avoma
Avoma is a meeting assistant with conversation and revenue intelligence, sold per recorder seat. The entry price is $19 per user per month billed annually on Startup, or $29 billed monthly. G2 rates it 4.6 out of 5 across 1,350 reviews. Viewers and collaborators are free, which helps when many people only need to read notes, and a 14-day trial of the Organization plan includes all add-ons with no card.
The price to watch is not the seat. Conversation Intelligence and Revenue Intelligence are $29 per seat per month each on annual billing, and Lead Router is $19, so a fully equipped seat can cost more than double the base. Reviewers call the intelligence add-ons costly, and the Organization price appears as both $29 and $24 on the pricing page. Confirm which one applies in writing.
Avoma FAQ
What is Avoma used for?
Avoma combines meeting notes with conversation and revenue intelligence for sales and customer success teams. It stands out for coaching features and SOC 2 Type II and ISO 42001 certifications, with add-ons priced separately from the seat license. It suits sales and customer success teams wanting meeting notes plus coaching.
Does Avoma have a free plan?
No. Avoma has no free plan, but it offers a 14-day trial of the Organization plan with all add-ons and no credit card. Viewers and collaborators are free on paid accounts.
How much does Avoma cost for 20 users?
On Startup with annual billing, 20 users cost 20 x $19 x 12, or $4,560 per year, within the 25-seat cap. Adding Conversation Intelligence at $29 per seat would raise the monthly rate per seat to $48.
What does Avoma charge for add-ons?
On annual billing, Conversation Intelligence and Revenue Intelligence are $29 per seat per month each and Lead Router is $19. Monthly billing is $35, $35 and $25. Onboarding is an optional $1,000 one-time fee.
About Avoma
- Founded
- 2017.
- Headquarters
- Palo Alto, US.
- Funding or owner
- Series A $12M, Dec 2021 (led by Headline)
Listed in: AI Meeting Assistants, Sales Forecasting Software
Sources
Every fact on this page comes from Avoma's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.