Circleback review (2026): features, pros and cons, pricing
AI meeting notes tool that captures action items with or without a bot and offers an SSO/SCIM tier priced openly at $35 per user.
Verdict at a glance
Circleback captures meeting notes and action items with a bot or through a desktop app without one. It stands out for broad platform and integration coverage, SOC 2 Type II and HIPAA support, and openly listed pricing through its Enterprise tier.
Pros
- Automatic notes and action items.
Cons
- Speaker identification and in-person meetings could be better (G2 reviewer)
What is Circleback?
AI meeting notes tool that captures action items with or without a bot and offers an SSO/SCIM tier priced openly at $35 per user. It is built for teams wanting transparent public pricing through the Enterprise tier and users who need bot-free desktop capture plus API/MCP/CLI automation. Circleback was founded in 2023 and is based in San Francisco, US.
Category: AI Meeting Assistants
Circleback key features
| Feature | What we found |
|---|---|
| Transcription accuracy and languages | Over 100 languages (vendor) |
| Meeting platform support | Zoom, Google Meet, Teams, WebEx, Slack huddles, GoTo, in-person. |
| Summaries and action items | Structured notes, action items assigned and organized; search across meetings. |
| CRM and workflow integrations | Slack, Notion, Linear, HubSpot, Salesforce, Attio, Asana, Monday, Zoho, Intercom, Zapier, Make, API, MCP, CLI. |
| Privacy and security | SOC 2 Type II, EU-US DPF, HIPAA with BAA; no training on customer data. |
| Bot-based vs botless capture | Either: bot joins or macOS/Windows desktop app records without a bot. |
Circleback pricing
Circleback charges per user on four tiers. Free is $0 with 2 teams and 30-day history. Pro is $15 and brings 5 teams and 1 year of recording storage. Business is $25 with unlimited teams, 2 years of storage, admin roles and free viewers. Enterprise is $35 and adds HIPAA, SSO, SCIM and invoice or PO billing. Billing can be monthly or yearly, but the vendor shows only one price per tier. Enterprise says no sales call is required and volume discounts apply automatically. Nonprofits get 30 percent off.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | $0 | per user | 2 teams, 30 day history |
| Pro | $15 | per user/month | 5 teams, 1 year recording storage |
| Business | $25 | per user/month | unlimited teams, 2 years storage, admin roles, free viewers |
| Enterprise | $35 | per user/month | HIPAA, SSO, SCIM, invoice/PO billing |
The vendor shows one price per tier and does not state separate monthly and yearly figures. Nonprofits 30% off, students 50%.
Who Circleback is best for
Best for
- Teams wanting transparent public pricing through the Enterprise tier.
- Users who need bot-free desktop capture plus API/MCP/CLI automation.
Not ideal for
- Teams needing long recording storage on cheap plans (1 year on Pro)
- Buyers needing a deep G2 review history (4 reviews)
Circleback alternatives
GranolaIndividuals and teams who dislike visible bots in calls.
FathomIndividuals and small teams wanting unlimited free recording.
Fireflies.aiTeams wanting broad integrations and a free tier.
Otter.aiIndividuals and small teams wanting a free or low-cost transcription tool.
KrispTeams on Zoom/Meet/Teams who want notes without a bot in the call.
Read AITeams that want meetings, email and messages summarized in one tool.
What Circleback really costs
- Per seat per month
- $15 (Pro); $35 if SSO needed.
- Billing
- Monthly and annual (toggle, prices not shown separately)
- 20 users per year
- Pro: 20 x $15 x 12 = $3,600/yr; Business: 20 x 25 x 12 = $6,000/yr; Enterprise: 20 x 35 x 12 = $8,400/yr (assumes toggle does not change prices)
Questions to ask about price
- Is there a minimum number of seats or a minimum annual spend?
- What is the discount for annual billing, and can we start monthly?
- Which features we need sit in add-ons or a higher plan, and what do they cost?
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is Circleback worth the price?
Circleback is good value for teams that want transparent prices and bot-free capture on the desktop. For 20 users, Pro costs $3,600 per year, Business $6,000 and Enterprise $8,400, assuming the toggle does not change prices. It gets expensive when SSO or SCIM is needed, because that forces the $35 tier. It is also awkward when you need long recording storage cheaply, since Pro keeps recordings for 1 year.
Worth it if
- Teams wanting transparent public pricing through the Enterprise tier.
- Users who need bot-free desktop capture plus API/MCP/CLI automation.
Look elsewhere if
- Teams needing long recording storage on cheap plans (1 year on Pro)
- Buyers needing a deep G2 review history (4 reviews)
Cheaper per seat than Circleback
- Krisp$8 (Core, annual)
- Fireflies.ai$10 (Pro, annual, third-party reported)
- Granola$14 (Business)
Pricing details most reviews leave out
- SSO (SAML or OIDC) and SCIM only on the $35 Enterprise tier.
- Pentest report shared via security portal.
- Free viewers on Business let non-users read shared notes.
- Enterprise says no sales call required with automatic volume discounts.
Our verdict on Circleback
Circleback is an AI meeting notes tool with open public pricing across four tiers: Free at $0, Pro at $15, Business at $25 and Enterprise at $35 per user per month. The free plan includes 2 teams and 30 days of history. The vendor shows one price per tier and does not state separate monthly and yearly figures, so the toggle appears not to change what you pay.
The cost trap is identity. SSO and SCIM are Enterprise only, so a team that needs them pays $35 per user, more than double Pro. Pro also limits recording storage to 1 year, while Business stretches it to 2 years. Nonprofits get 30 percent off and students 50 percent. G2 shows 4.6, but from only 4 reviews.
Circleback FAQ
What is Circleback used for?
Circleback captures meeting notes and action items with a bot or through a desktop app without one. It stands out for broad platform and integration coverage, SOC 2 Type II and HIPAA support, and openly listed pricing through its Enterprise tier. It suits teams wanting transparent public pricing through the Enterprise tier.
Does Circleback have a free plan?
Yes. Free is $0 per user and includes 2 teams and 30 days of history. Pro starts at $15 per user per month.
How much does Circleback cost for 20 users?
Pro is $3,600 per year, Business $6,000 and Enterprise $8,400, based on 20 x price x 12. This assumes the monthly and yearly toggle does not change the listed prices.
Are there discounts for Circleback?
Nonprofits get 30 percent off and students get 50 percent off. Enterprise also lists automatic volume discounts.
About Circleback
- Founded
- 2023.
- Headquarters
- San Francisco, US.
- Funding or owner
- Seed (USD 2.5M, Nov 2024, Y Combinator led)
Listed in: AI Meeting Assistants
Sources
Every fact on this page comes from Circleback's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.