Connecteam review (2026): features, pros and cons, pricing
Employee management app for deskless teams where chat sits alongside scheduling, time tracking, tasks and HR hubs.
Verdict at a glance
Connecteam is an employee app for deskless teams that puts chat next to scheduling, time tracking, tasks and HR hubs. It stands out for its mobile-first design, read receipts for managers and a free plan for up to 10 users.
Pros
- Easy to use.
- Central place for communication and scheduling.
Cons
- Cost can climb as team size grows (G2 summary)
What is Connecteam?
Employee management app for deskless teams where chat sits alongside scheduling, time tracking, tasks and HR hubs. It is built for frontline and deskless teams needing scheduling, forms and chat in one mobile app and businesses with under 10 employees (free plan).
Category: Team Chat and Messaging Software
Connecteam key features
| Feature | What we found |
|---|---|
| Channels and threading | Group chats and updates; channels and threads not confirmed by the vendor. |
| App integrations and bots | Integrations page exists; specific names not extracted. |
| Security and admin controls | SOC 2 Type 2, ISO 27001, GDPR, CCPA; SSO on Enterprise. |
| Mobile app and frontline fit | Mobile-first app (App Store 4.8, 70,000+ reviews per vendor); shifts, time clock, forms; read receipts for managers. |
Connecteam pricing
Connecteam charges a flat base per hub that covers the first 30 users, then a small fee per extra user. Basic is $29 or $35 per month, Advanced is $49 or $59, and Expert is $99 or $119, shown as pairs the page does not label, with the first number assumed annual. Extra users cost $0.5 to $1.0 on Basic, $1.5 to $3.0 on Advanced and $3 to $5 on Expert. The three hubs (Operations, Communications, HR & Skills) are priced separately. Annual billing saves about 18%. Enterprise is quote-based and adds SSO. The free plan covers up to 10 users and all hubs.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Small Business | 0 | Free for life up to 10 users, all hubs | |
| Basic | 29 or 35 | per month, first 30 users, per hub | Extra users $0.5 to $1.0 each depending on hub and billing |
| Advanced | 49 or 59 | per month, first 30 users, per hub | Extra users $1.5 to $3.0 each |
| Expert | 99 or 119 | per month, first 30 users, per hub | Extra users $3 to $5 each |
| Enterprise | Contact sales | Adds SSO |
Prices in USD, pairs shown as annual/monthly (page does not label them; first number assumed annual). Each hub (Operations, Communications, HR & Skills) priced separately; 14-day trial, no card.
Who Connecteam is best for
Best for
- Frontline and deskless teams needing scheduling, forms and chat in one mobile app.
- Businesses with under 10 employees (free plan)
Not ideal for
- Teams that want a Slack-style chat tool only.
- Larger teams sensitive to per-user cost growth (G2 summary flags this)
Connecteam alternatives
SlackTeams wanting channel-based chat with a large app ecosystem.
Microsoft TeamsOrganizations already on Microsoft 365 and Entra ID.
FlockSmall teams (up to about 100 members) wanting low-cost chat with a free tier.
Zoho CliqTeams already on Zoho apps (CRM, Projects, Workplace) that want chat inside that suite.
ChantySmall teams wanting cheap per-user chat with tasks.
Google ChatTeams already on Google Workspace that want chat without a second license.
What Connecteam really costs
- Per seat per month
- Not per seat: from $29/month per hub for first 30 users, then $0.5 to $1.0 per extra user on Basic.
- Billing
- Monthly and annual.
- Annual discount
- About 18% per page.
- 20 users per year
- Communications Basic, 20 users: $29 x 12 = $348 per year if the first number is the annual rate ($35 x 12 = $420 monthly)
Add-ons and extras to budget for
- Additional hubs priced separately.
Questions to ask about price
- Is there a minimum number of seats or a minimum annual spend?
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is Connecteam worth the price?
Connecteam is good value for frontline and deskless businesses with under 10 employees, which fit the free plan, and for teams up to 30 that need one hub. Communications Basic for 20 users is $348 per year if the lower number is annual. It gets expensive when you need several hubs, higher plans with larger extra-user fees, or SSO, which is Enterprise only. Large teams sensitive to per-user growth should model each hub.
Worth it if
- Frontline and deskless teams needing scheduling, forms and chat in one mobile app.
- Businesses with under 10 employees (free plan)
Look elsewhere if
- Teams that want a Slack-style chat tool only.
- Larger teams sensitive to per-user cost growth (G2 summary flags this)
Cheaper per seat than Connecteam
- Chanty3 EUR (annual billing); GetApp lists $3.
- Microsoft Teams$4.00 (Teams Essentials, paid yearly); $7.00 Business Basic paid yearly.
- Google Chat$7 (Business Starter, annual commitment)
- Slack$15 on Business+ annual (needed for SAML SSO and SCIM); $7.25 on Pro annual.
Pricing details most reviews leave out
- Base price covers the first 30 users per hub; hubs are bought separately.
- Free plan limited to 10 users but includes all hubs.
- SSO is Enterprise-only.
- Managers can see who read each message.
- Capterra shows 4.6 across 5,298 reviews.
Our verdict on Connecteam
Connecteam is an employee management app for deskless teams, with chat, scheduling, time tracking, tasks and HR in one mobile product. Its pricing is unusual and mostly friendly to small teams: free for up to 10 users, and paid plans start at $29 per month for the first 30 users, per hub, not per seat. The free plan for up to 10 users includes all hubs, which makes Connecteam easy to test at no cost for very small businesses.
The catch is that hubs are priced separately, and the extra-user fees grow on higher plans. G2 reviewers note that cost can climb as team size grows. For a team of 20 on one hub, the cost is low. For a large company buying several hubs, run the numbers before assuming it stays cheap.
Connecteam FAQ
What is Connecteam used for?
Connecteam is an employee app for deskless teams that puts chat next to scheduling, time tracking, tasks and HR hubs. It stands out for its mobile-first design, read receipts for managers and a free plan for up to 10 users. It suits frontline and deskless teams needing scheduling, forms and chat in one mobile app.
Does Connecteam have a free plan?
Yes. The free plan is for life, covers up to 10 users and includes all hubs. There is also a 14-day trial with no card.
How much does Connecteam cost for 20 users?
On Communications Basic, 20 users fall within the first 30, so the cost is $29 per month if the first number is the annual rate, or $348 per year. At $35 monthly it is $420. Each additional hub costs extra.
Is Connecteam priced per user?
Mostly not. The base price covers the first 30 users per hub, then extra users cost a small fee. Because hubs are bought separately, the total depends on how many hubs you need.
Sources
Every fact on this page comes from Connecteam's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.