Sync.com review (2026): features, pros and cons, pricing
Zero-knowledge encrypted cloud storage with Canadian roots and per-user team plans starting at 3 users.
Verdict at a glance
Sync.com is a zero-knowledge encrypted cloud storage service with Canadian roots and per-user team plans from 3 users. It includes ransomware rollback and 180 to 365 days of version history, but it has no documented SSO.
Pros
- Zero-knowledge encryption at a low per-user price.
Cons
- No documented SSO or SCIM.
What is Sync.com?
Zero-knowledge encrypted cloud storage with Canadian roots and per-user team plans starting at 3 users. It is built for small teams that want zero-knowledge encryption at a low per-user price and healthcare or legal teams that need HIPAA/PIPEDA/GDPR support.
Category: Cloud Storage and File Sharing
Sync.com key features
| Feature | What we found |
|---|---|
| Storage per user and limits | 1 TB, 2 TB or 10 TB per user depending on plan; unlimited data transfer. |
| Desktop sync quality | Desktop apps for Windows, macOS, Linux; Sync CloudFiles frees local disk space. |
| Sharing and permission controls | Password-protected links with expiry; team folders with read-only/read-write; RBAC from the 2TB plan. |
| Real-time collaboration and editing | Preview and edit via Microsoft Office 365 integration; no native co-editing suite listed. |
| Security and encryption | End-to-end encryption and zero-knowledge authentication; enforceable 2FA from the 2TB plan. |
| Compliance certifications | SOC 2 Type 1 (pricing page), HIPAA, GDPR, PIPEDA. |
| Version history and recovery | 180 days (1TB) or 365 days (2TB and 10TB); ransomware rollback and deleted file recovery. |
| Integrations | Microsoft Office 365, Slack, Adobe shown on product page. |
Sync.com pricing
Sync.com Teams plans are priced per user per month with a minimum of three users. Teams 1TB is $6 monthly or $4.50 annually, Teams 2TB is $9 monthly or $6.75 annually, and Teams 10TB is $13.50 monthly or $11.25 annually. Annual billing is exactly 25% below monthly. The bill grows with headcount and with the storage tier you pick. Enterprise, meant for 100 or more users, is quote-only. The pricing page lists no add-ons or setup fees, upgrades are pro-rated, and renewal terms are not published.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Teams 1TB | $6 monthly / $4.50 annual | per user per month | 180 days version history; no RBAC |
| Teams 2TB | $9 monthly / $6.75 annual | per user per month | 365 days version history, RBAC, 2FA enforcement, custom branding |
| Teams 10TB | $13.50 monthly / $11.25 annual | per user per month | adds VIP support and scheduled phone support |
| Enterprise | Contact sales | for 100+ users |
30-day free trial and 30-day money-back guarantee stated on the pricing page.
Who Sync.com is best for
Best for
- Small teams that want zero-knowledge encryption at a low per-user price.
- Healthcare or legal teams that need HIPAA/PIPEDA/GDPR support.
Not ideal for
- Teams needing SSO (not documented on the site)
- Teams that want a native office suite for live co-editing (relies on Microsoft 365 integration)
Sync.com alternatives
TresoritRegulated teams (HIPAA, legal, finance) that need zero-knowledge encryption.
pCloudSmall teams wanting a virtual drive and client-side encryption.
Dropbox BusinessSmall teams (Standard is available from 1 user) wanting simple sync and sharing.
BoxRegulated organizations needing FedRAMP Moderate or HIPAA (Enterprise tier)
EgnyteMid-size firms wanting governance and ransomware detection on file storage.
Google DriveTeams already on Google Workspace email and Docs.
What Sync.com really costs
- Per seat per month
- $4.50 per user per month (Teams 1TB, annual billing)
- Billing
- Monthly and annual.
- Annual discount
- 25% vs monthly.
- Minimum seats
- 3 users minimum.
- 20 users per year
- 20 x $4.50 x 12 = $1,080 per year on Teams 1TB; $1,620 on Teams 2TB (20 x $6.75 x 12)
Questions to ask about price
- Which features we need sit in add-ons or a higher plan, and what do they cost?
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is Sync.com worth the price?
Sync.com is good value for small teams that want zero-knowledge encryption without paying enterprise prices, especially at 1TB per user. It gets awkward if you need RBAC or enforced 2FA, because that pushes every seat to the 2TB tier, a 50% jump over 1TB annual pricing. Teams that need a native office suite for live co-editing also pay for a separate Microsoft 365 subscription.
Worth it if
- Small teams that want zero-knowledge encryption at a low per-user price.
- Healthcare or legal teams that need HIPAA/PIPEDA/GDPR support.
Look elsewhere if
- Teams needing SSO (not documented on the site)
- Teams that want a native office suite for live co-editing (relies on Microsoft 365 integration)
Pricing details most reviews leave out
- 3 user minimum on all Teams plans.
- Annual billing is exactly 25% below monthly.
- RBAC and 2FA enforcement only start at the 2TB plan.
- Version history doubles from 180 to 365 days when moving off the 1TB plan.
- Pricing page names SOC 2 Type 1, not Type II.
Our verdict on Sync.com
Sync.com is zero-knowledge encrypted cloud storage with per-user team plans, and price is the main reason to look at it. Teams 1TB costs $4.50 per user per month on annual billing, or $6 billed monthly, with a three-user minimum. For a small team that wants end-to-end encryption, that is a low entry cost, and the prices are public, so you can budget without a sales call.
The catch is that the cheapest plan leaves out features many teams treat as standard. Role-based access control, enforceable 2FA and custom branding start on Teams 2TB at $6.75 per user per month on annual billing, and version history doubles from 180 to 365 days at the same step. G2 shows 4.0 from 35 reviews, and the main complaint is that SSO and SCIM are not documented.
Sync.com FAQ
What is Sync.com used for?
Sync.com is a zero-knowledge encrypted cloud storage service with Canadian roots and per-user team plans from 3 users. It includes ransomware rollback and 180 to 365 days of version history, but it has no documented SSO. It suits small teams that want zero-knowledge encryption at a low per-user price.
How much does Sync.com cost for 20 users?
On Teams 1TB with annual billing, 20 users cost $1,080 per year (20 x $4.50 x 12). On Teams 2TB the same team pays $1,620 per year. Monthly billing costs 25% more.
Does Sync.com offer a free trial?
Yes. The pricing page states a 30-day free trial and a 30-day money-back guarantee. It does not list a permanent free plan for Teams.
Is there a minimum number of users?
Yes, all Teams plans require at least three users. A solo user or a pair cannot buy the Teams plans, so the real minimum is three seats at the chosen tier.
Sources
Every fact on this page comes from Sync.com's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.