QuestionPro review (2026): features, pros and cons, pricing
Survey and research platform with a free tier, per-user paid plans and regional data centers, scaling up to a research suite with panels and communities.
Verdict at a glance
QuestionPro is a survey and research platform with a free tier, per-user paid plans and regional data centers. It scales up to a research suite with panels and communities, and it serves academic and market research teams.
Pros
- Intuitive interface for fast survey creation (G2 summary)
- Quality of support scored 8.9 on G2.
Cons
- Offline capability scored 7.8 on G2, limiting for field surveys.
What is QuestionPro?
Survey and research platform with a free tier, per-user paid plans and regional data centers, scaling up to a research suite with panels and communities. It is built for teams needing data hosted in a specific region (US, Canada, EU, Australia, India, Middle East) and academic and research users (FERPA, IRB approvals cited).
Category: Survey and Form Software
QuestionPro key features
| Feature | What we found |
|---|---|
| Question types and branching logic | 30 to 52 question types depending on plan; skip logic, branching and piping. |
| Distribution channels | Email with automatic reminders; other channels not confirmed by the vendor. |
| Analysis and reporting | Real-time shareable dashboards and AI theme/summary tools; crosstabs not confirmed. |
| Response limits per plan | Free 200 per survey; Advanced 25K/yr; Team 100K/yr; Research Suite custom. |
| CRM and workflow integrations | Salesforce, HubSpot, Slack, Microsoft Teams, Tableau, REST API, webhooks. |
| Panel and research features | Research Suite cites 22+ million respondents via Audience. |
QuestionPro pricing
Essentials is free for 1 user with 200 responses per survey. Advanced is $99 per user per month billed annually, for 1 user with 25K responses per year. Team Edition is $83 per user per month billed annually, for 5 or more users with 100K responses per year. Research Suite is quote only, for 10 or more users. Response caps are yearly, not monthly. Research services, an audience panel and communities are quoted separately. No annual discount or renewal terms are published.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Essentials | Free | 1 user | 200 responses per survey, 30 question types |
| Advanced | $99 | per user/month, billed annually | 1 user, 25K responses/yr, 38 question types, 10-day trial |
| Team Edition | $83 | per user/month, billed annually | 5+ users, 100K responses/yr, 46 question types, regional data centers, dedicated account manager |
| Research Suite | Contact sales | 10+ users, 52 question types, communities, audience, qualitative tools |
No monthly price or annual discount stated on page.
Who QuestionPro is best for
Best for
- Teams needing data hosted in a specific region (US, Canada, EU, Australia, India, Middle East)
- Academic and research users (FERPA, IRB approvals cited)
- Market research teams that may need panel and community tools.
Not ideal for
- Buyers who want published enterprise pricing (Research Suite is quote only)
- Teams needing to move data between regions later.
QuestionPro alternatives
SurveyMonkeyTeams of 3 or more that need quick surveys with templates and AI analysis.
QualtricsLarge organizations running CX, employee or academic research programs.
AlchemerTeams of up to 3 users wanting advanced research question types and statistics.
SogolyticsTeams that want vendor-managed research services and survey panel recruitment.
TypeformSmall teams that want conversational forms and lead capture at 100 to 10,000 responses per month.
FormstackTeams that need forms feeding document generation and eSignature in one suite.
What QuestionPro really costs
- Per seat per month
- $83 per user/month (Team Edition, annual billing, 5+ users)
- Billing
- Annual only.
- Minimum seats
- 5 users on Team Edition.
- 20 users per year
- $83 x 20 x 12 = $19,920 per year (Team Edition list price)
Add-ons and extras to budget for
- Research services, audience panel, communities (quote)
Questions to ask about price
- What is the discount for annual billing, and can we start monthly?
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is QuestionPro worth the price?
A team of 20 on Team Edition pays $19,920 a year at list price, which is reasonable for a survey platform with regional hosting and an account manager. It is awkward for a solo researcher, who must choose between free and $99. It gets expensive if you outgrow the 100K yearly response cap or add panels and communities, which are quote only.
Worth it if
- Teams needing data hosted in a specific region (US, Canada, EU, Australia, India, Middle East)
- Academic and research users (FERPA, IRB approvals cited)
- Market research teams that may need panel and community tools.
Look elsewhere if
- Buyers who want published enterprise pricing (Research Suite is quote only)
- Teams needing to move data between regions later.
Cheaper per seat than QuestionPro
- Typeform$18.20 (Business $91/mo yearly for 5 seats, derived)
- SurveyMonkey$30 (Team Advantage, billed annually)
- Alchemer$55 (Collaborator, monthly billing; $315/yr = $26.25/mo derived)
Pricing details most reviews leave out
- Data centers: Seattle, Dallas, Toronto, Meppel (EU), Dubai, Riyadh, Victoria (AU), Mumbai; moving data between data centers is not possible.
- Team Edition at $83 per user/month is cheaper per seat than Advanced at $99, but requires 5+ users.
- Advanced allows 25K responses per year, a yearly rather than monthly cap.
- SAML SSO guides exist for Okta, OneLogin, ADFS and Azure.
- A System Audit Logs feature is documented, plan not stated.
Our verdict on QuestionPro
QuestionPro has a free Essentials plan limited to 1 user and 200 responses per survey, with paid plans from $83 per user per month. Advanced is $99 per user per month for 1 user, and Team Edition is $83 for 5 or more users. All paid prices are billed annually, and the page states no monthly price or annual discount.
The quirk is that the bigger plan is cheaper per seat. Team Edition at $83 undercuts Advanced at $99, but it needs 5 or more users and adds regional data centers and a dedicated account manager. Research Suite, with 10 or more users, panels and communities, is quote only. G2 shows 4.5 from 1,135 reviews.
QuestionPro FAQ
What is QuestionPro used for?
QuestionPro is a survey and research platform with a free tier, per-user paid plans and regional data centers. It scales up to a research suite with panels and communities, and it serves academic and market research teams. It suits teams needing data hosted in a specific region (US, Canada, EU, Australia, India, Middle East).
How much does QuestionPro cost for 20 users?
On Team Edition, 20 users cost $19,920 per year at list price ($83 x 20 x 12), billed annually. Team Edition requires at least 5 users.
Does QuestionPro have a free plan?
Yes. Essentials is free for 1 user, with 200 responses per survey and 30 question types. Advanced has a 10-day trial.
Why is Team Edition cheaper than Advanced?
Team Edition is $83 per user per month versus $99 for Advanced, but it needs 5 or more users. It also raises the yearly response limit to 100K from 25K.
Sources
Every fact on this page comes from QuestionPro's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.