NinjaOne review (2026): features, pros and cons, pricing

RMM and endpoint management platform for MSPs and IT teams, quote-based per-endpoint pricing with MDM as a selectable product.

Researched by Max Benz · Facts checked October 24, 2026 · How we research

Verdict at a glance

Pros

Clean dashboard and navigation.
Automated updates, alerts and customer support.

Cons

Limited mobile app and mobile device management.
Weak search and missing client portal features.

What is NinjaOne?

RMM and endpoint management platform for MSPs and IT teams, quote-based per-endpoint pricing with MDM as a selectable product. It is built for MSPs and IT teams managing mostly Windows/Mac endpoints that want RMM plus MDM and teams that want no implementation fees and free support. NinjaOne was founded in 2013 and is based in Austin, US.

Category: Mobile Device Management Software

NinjaOne pricing

NinjaOne prices per endpoint per month with volume tiers, and the full list requires a quote. The page cites rates as low as $1.50 at 10,000 endpoints, rising to $3.75 at 50 or fewer. MDM is a separately selectable product, and whether it is included in the per-endpoint price is not stated. Billing is monthly or annual, and month-to-month is case by case with commitment discounts available. Partners without a promo commitment can cancel on 60 days' notice. There are no implementation fees, and onboarding, training and support are free.

NinjaOne does not publish a price list. Pricing is quoted on request.

Page cites 'as low as $1.50 per month at 10,000 endpoints, rising to $3.75 at 50 or fewer' for the commercial instance; full price list requires quote; MDM inclusion in base price not stated.

Who NinjaOne is best for

Best for

MSPs and IT teams managing mostly Windows/Mac endpoints that want RMM plus MDM.
Teams that want no implementation fees and free support.

Not ideal for

Buyers needing standalone deep mobile MDM (reviewers cite limited mobile/device management)
Teams wanting fully public pricing.

NinjaOne alternatives

JumpCloudSmall and mid-size IT teams that want directory, SSO and MDM from one vendor.
Microsoft IntuneCompanies already on Microsoft 365 E3 or E5, where Intune Plan 1 is already included.
HexnodeSmall and mid-size mixed-OS fleets that want public per-device pricing.
ManageEngine MDM PlusSmall teams with up to 25 devices that need a free full-featured MDM.
MosyleSchools and small businesses managing only Apple devices.
42Gears SureMDMAndroid and rugged or kiosk device fleets.

What NinjaOne really costs

Per seat per month: $3.75 per endpoint per month at 50 or fewer endpoints (page maximum cited rate; quote required)
Billing: Monthly and annual.
20 users per year: $3.75 x 20 x 12 = $900 per year at the cited top rate (not a quote; MDM inclusion not confirmed by the vendor)
Renewal terms: Partners without promo commitment cancel on 60 days' notice.

Add-ons and extras to budget for

MDM listed as a separate selectable product.

Questions to ask about price

What is the price per user or per unit, and what is the pricing basis (seats, employees, usage)?
Is there a minimum number of seats or a minimum annual spend?
What is the discount for annual billing, and can we start monthly?
Are there one-time costs for implementation, onboarding or data migration?

Is NinjaOne worth the price?

NinjaOne is good value for MSPs and IT teams managing mostly Windows and Mac endpoints that want RMM plus MDM, and for teams that like free onboarding and unlimited support. For 20 endpoints at the cited top rate of $3.75, the cost would be about $900 a year, but that is a ceiling from the page, not a quote. It is awkward for buyers who need deep standalone mobile device management, since reviewers cite limited mobile management, and for anyone wanting fully public pricing.

Worth it if

MSPs and IT teams managing mostly Windows/Mac endpoints that want RMM plus MDM.
Teams that want no implementation fees and free support.

Look elsewhere if

Buyers needing standalone deep mobile MDM (reviewers cite limited mobile/device management)
Teams wanting fully public pricing.

Cheaper per seat than NinjaOne

Mosyle$1.00 per device per month (Business Premium)
ManageEngine MDM PlusAbout $1.08 per device per month (Standard cloud annual, 50-device band: $645 / 50 / 12)
Hexnode$2.20 per device per month (Pro)

Pricing details most reviews leave out

No implementation or onboarding fees, and support is free and unlimited per pricing page.
Partners without a commitment can cancel with 60 days' notice; month-to-month is case by case.
MDM is a selectable add-on product; inclusion in per-endpoint price not stated.
Trust center lists FedRAMP Rev5 Class C and ISO 27001:2022; SOC 2 report needs an MNDA.
A Data Processing Agreement is available.

Our verdict on NinjaOne

NinjaOne is an RMM and endpoint management platform for MSPs and IT teams, priced per endpoint by quote. The pricing page cites rates from $3.75 per endpoint per month at 50 or fewer endpoints, down to $1.50 at 10,000 endpoints, but the full price list requires a quote and is not public. There is a free trial and no free plan.

Value looks good for the cost conscious: there are no implementation fees, onboarding and training are free, and support is free and unlimited. Month-to-month terms are handled case by case, with commitment discounts available if you can commit longer. For a cost review, that makes it easy to start small. The main unknown is MDM, which is a separately selectable product with inclusion in the base price not stated. G2 rates NinjaOne 4.7 out of 5 across 4,584 reviews, a large sample.

NinjaOne FAQ

What is NinjaOne used for?

NinjaOne is an RMM and endpoint management platform for MSPs and IT teams, with MDM as a selectable product. It fits Windows and Mac fleets best, since reviewers cite limited mobile device management. It suits MSPs and IT teams managing mostly Windows/Mac endpoints that want RMM plus MDM.

How much does NinjaOne cost per endpoint?

The pricing page cites rates from $3.75 per endpoint per month at 50 or fewer endpoints down to $1.50 at 10,000. A full price list requires a quote.

Does NinjaOne have a free trial?

Yes, a free trial is listed. There is no free plan, and onboarding, training and support are free of charge.

Can I cancel NinjaOne on short notice?

Month-to-month terms are handled case by case. Partners without a promo commitment can cancel on 60 days' notice.

About NinjaOne

Founded: 2013.
Headquarters: Austin, US.
Employees: About 1,200 to 1,900 (third-party estimates)
Funding or owner: $500M Series C Feb 2025 at $5B; June 2026 $400M secondary at $12.3B (Dealroom)

Listed in: Mobile Device Management Software

Sources

Every fact on this page comes from NinjaOne's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.

Sources (5)