Concord review (2026): features, pros and cons, pricing
Contract lifecycle tool with drafting, e-signature, AI extraction and renewal reminders on seat-based published plans.
Verdict at a glance
Concord is a contract lifecycle tool with drafting, e-signature, AI extraction and renewal reminders on seat-based published plans. Reviewers praise its ease of use and value for small teams, but ask for more granular permissions.
Pros
- Easy to use and good value for small teams.
- Collaboration and real-time tracked changes during negotiation.
Cons
- Permissions could be more granular.
- User management across entities is limited.
What is Concord?
Contract lifecycle tool with drafting, e-signature, AI extraction and renewal reminders on seat-based published plans. It is built for small and mid-size teams that want published contract software pricing and teams that need e-signature and redlining in one tool. Concord was founded in 2014 and is based in San Francisco, US.
Category: Contract Management Software
Concord key features
| Feature | What we found |
|---|---|
| Repository and search | Central contract repository with search. |
| Renewal and notice alerts | Deadline and renewal reminders on all plans. |
| E-signature | Built in, unlimited on Essentials. |
| Drafting and redlining | Drafting and redlining with real-time change tracking (G2 reviewer mention) |
| AI term extraction | AI Copilot and extraction included from Essentials. |
| Integrations | Salesforce, HubSpot, Google Drive, Box, Dropbox, Zapier from Business; Slack in beta. |
Concord pricing
Concord uses a flat monthly fee per plan, with 5 users included and extra users charged on top. Essentials is $499 per month with extra users at $49, Business is $899 with extra users at $69, and Enterprise is $1,299 with extra users at $89 and volume discounts. All are billed annually and there are no setup fees stated. Essentials includes unlimited e-signatures and AI extraction. Business adds Salesforce, HubSpot, Google Drive, Box, Dropbox and Zapier, and Open API is Enterprise only. The contract auto-renews for a term equal to the original, with 60 days notice to cancel.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Essentials | $499/mo | billed annually, 5 users included | Extra user $49/mo; unlimited e-signatures; AI Copilot and extraction; deadline reminders |
| Business | $899/mo | billed annually, 5 users included | Extra user $69/mo; adds Salesforce, HubSpot, Google Drive, Box, Dropbox, Zapier, beta Slack |
| Enterprise | $1,299/mo | billed annually, 5 users included | Extra user $89/mo with volume discounts; Open API |
Trial terms not stated on pricing page.
Who Concord is best for
Best for
- Small and mid-size teams that want published contract software pricing.
- Teams that need e-signature and redlining in one tool.
Not ideal for
- Buyers needing granular permissions and multi-entity user management (Capterra reviewer complaint)
- Large legal departments wanting top-rated CLM (G2 comparisons show Juro and ContractWorks rated higher)
Concord alternatives
JuroScale-ups where sales and HR need self-serve contracts from legal-approved templates.
PandaDocSales teams generating quotes and contracts from templates and CRM data.
ContractbookSmall legal or sales ops teams that want templates plus e-signing in one tool.
IroncladMid-market and enterprise legal teams that want workflow-driven contracting.
Docusign CLMLarger legal and sales-ops teams already on Docusign eSignature.
AgiloftLegal and procurement teams that need heavily customized contract workflows.
What Concord really costs
- Per seat per month
- $49 per extra user per month on Essentials (5 users included in $499/mo base)
- Billing
- Annual only.
- Minimum seats
- 5 users included in every plan base price.
- 20 users per year
- Essentials: $499*12 = $5,988 plus 15 extra users * $49 * 12 = $8,820, total $14,808 per year (published prices only)
- Renewal terms
- Auto-renews for a term equal to the original; 60 days notice before next term to cancel; renewal price increases capped at 5%; no refund for unused time (terms of service section 1.3, 1.5, 1.10)
Add-ons and extras to budget for
- Extra users $49/$69/$89 per month by plan.
Questions to ask about price
- What is the discount for annual billing, and can we start monthly?
- Are there one-time costs for implementation, onboarding or data migration?
Is Concord worth the price?
Concord is good value for small and mid-size teams that want published pricing and e-signature plus redlining in one tool. For 20 users on Essentials the published total is $14,808 per year. It gets expensive when you need CRM integrations, which start on Business, since 15 people on Business cost $899 plus 10 extra users at $69, or $1,589 per month. Large legal departments may find higher-rated tools.
Worth it if
- Small and mid-size teams that want published contract software pricing.
- Teams that need e-signature and redlining in one tool.
Look elsewhere if
- Buyers needing granular permissions and multi-entity user management (Capterra reviewer complaint)
- Large legal departments wanting top-rated CLM (G2 comparisons show Juro and ContractWorks rated higher)
Cheaper per seat than Concord
- PandaDoc$19 per user per month billed annually (Starter); $35 monthly (third-party listing)
Pricing details most reviews leave out
- Pricing is per plan with only 5 users included, so a 15-person legal and sales team on Business costs $899 + 10 x $69 per month ($1,589)
- CRM integrations (Salesforce, HubSpot) only start on the Business plan.
- Open API is limited to Enterprise.
- Founded in Paris by Matt Lhoumeau and Florian Parain before moving HQ to San Francisco.
Our verdict on Concord
Concord is a contract lifecycle tool with drafting, e-signature, AI extraction and renewal reminders, run by Concord Worldwide, Inc. Its main cost advantage is that prices are published: $499, $899 and $1,299 per month, billed annually, with 5 users included in each. For a small team that is a rare level of clarity in contract software. For a team that just needs contracts signed and tracked, that makes the budget easy to model before you ever talk to sales.
The cost risk is the per-user add-on once you pass 5 people, plus an annual-only term that auto-renews. Renewal price increases are capped at 5%, which is a useful protection, but there are no refunds for unused time. Read the cancellation notice window before you sign. Also note that Business is the first plan with CRM integrations, so the real entry price for many teams is $899 per month.
Concord FAQ
What is Concord used for?
Concord is a contract lifecycle tool with drafting, e-signature, AI extraction and renewal reminders on seat-based published plans. Reviewers praise its ease of use and value for small teams, but ask for more granular permissions. It suits small and mid-size teams that want published contract software pricing.
How much does Concord cost for 20 users?
On Essentials, the base is $499 per month with 5 users, plus 15 extra users at $49. That totals $14,808 per year using published prices only. Business and Enterprise cost more.
Does Concord have a free plan?
No free plan is listed. Trial terms are not stated on the pricing page, so ask sales.
What are Concord's renewal terms?
The contract auto-renews for a term equal to the original and requires 60 days notice to cancel. Renewal price increases are capped at 5%, and there is no refund for unused time, per the terms of service.
About Concord
- Founded
- 2014.
- Headquarters
- San Francisco, US.
- Employees
- About 86 (Built In); other estimates 75 to 200.
- Funding or owner
- Series B (about $25M in Oct 2018 per most trackers; totals vary $41M to $48M)
Listed in: Contract Management Software
Sources
Every fact on this page comes from Concord's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.