BigCommerce review (2026): features, pros and cons, pricing
Hosted ecommerce platform whose plans are capped by trailing twelve month sales, with Enterprise-style Performance tier.
Verdict at a glance
A hosted platform whose plans are capped by trailing twelve month sales, with an enterprise-style Performance tier. It stands out for B2B tools, open APIs and no transaction fee on embedded payment providers.
What is BigCommerce?
Hosted ecommerce platform whose plans are capped by trailing twelve month sales, with Enterprise-style Performance tier. It is built for growing stores wanting B2B tools and open APIs on a hosted platform and merchants that want no transaction fee on embedded payment providers. BigCommerce was founded in 2009 and is based in Austin, US.
Category: Ecommerce Platforms, Website Builders
BigCommerce key features
| Feature | What we found |
|---|---|
| Hosted versus self-hosted | Hosted SaaS. |
| Payment processing and transaction fees | Card rates from 2.89% + $0.29 (Amex 3.50%); Open Payment Provider fee 2.0% / 1.0% / 0.6% / none by plan. |
| B2B and wholesale features | Price Lists on Performance only; customer groups on Growth and up. |
| Scalability and checkout limits | Sales caps: $30K, $100K TTM GMV, $33,333/month on Scale; 0.9% overage on Scale. |
| Ecommerce capability | Native ecommerce. |
| Hosting, uptime and speed | Vendor-hosted. |
BigCommerce pricing
BigCommerce charges a flat monthly fee per store, with a cap on sales. Core is $39 monthly or $29 yearly up to $30K trailing twelve month sales. Growth is $105 or $79 up to $100K, and adds customer groups and segmentation. Scale is $399 or $299 with a $33,333 monthly cap and 0.9% overage above it. Performance is custom from $1,499 per month, for $1M+ annual sales, billed annually, with Price Lists and advanced promotions. Card rates start at 2.89% + $0.29, and Open Payment Provider fees run 2.0% on Core, 1.0% on Growth and 0.6% on Scale.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Core | $39/mo monthly, $29/mo yearly | per store | Up to $30K trailing twelve month GMV; Open Payment Provider fee 2.0% |
| Growth | $105/mo monthly, $79/mo yearly | per store | Up to $100K TTM GMV; 1.0%; customer groups and segmentation |
| Scale | $399/mo monthly, $299/mo yearly | per store | $33,333/month GMV cap, 0.9% overage above cap; 0.6% |
| Performance | Custom, from $1,499/mo | per store | $1M+ annual sales; billed annually; Price Lists and advanced promotions |
15-day free trial without credit card. Card processing from 2.89% + $0.29, Amex 3.50%. Embedded payment providers carry no fee on any plan.
Who BigCommerce is best for
Best for
- Growing stores wanting B2B tools and open APIs on a hosted platform.
- Merchants that want no transaction fee on embedded payment providers.
- Mid-market brands expecting to cross sales tiers.
Not ideal for
- Merchants who dislike sales-based plan caps and forced upgrades.
- Tiny stores wanting the cheapest possible plan.
BigCommerce alternatives
ShopifySmall and mid-size brands that want a hosted store without managing servers.
WooCommerceMerchants already on WordPress who want full code control.
Adobe Commerce (Magento)Large merchants with in-house or agency developers.
Wix eCommerceSmall shops and service businesses that want site and store in one editor.
Big CartelArtists and small makers who want a cheap flat-fee store.
DudaAgencies managing many client sites with unlimited client accounts.
What BigCommerce really costs
- Billing
- Monthly and annual.
- Annual discount
- About 26% vs monthly on Core (29 vs 39, computed)
Questions to ask about price
- Is there a minimum number of seats or a minimum annual spend?
- Which features we need sit in add-ons or a higher plan, and what do they cost?
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is BigCommerce worth the price?
BigCommerce is good value for growing stores that want B2B tools and open APIs on a hosted platform, and for merchants who use embedded payment providers and want to avoid transaction fees. It gets expensive and awkward for merchants who dislike sales-based caps and forced upgrades, and for tiny stores that want the cheapest possible plan. Price Lists for B2B sit only on Performance, from $1,499 per month.
Worth it if
- Growing stores wanting B2B tools and open APIs on a hosted platform.
- Merchants that want no transaction fee on embedded payment providers.
- Mid-market brands expecting to cross sales tiers.
Look elsewhere if
- Merchants who dislike sales-based plan caps and forced upgrades.
- Tiny stores wanting the cheapest possible plan.
Pricing details most reviews leave out
- Plans are capped by trailing twelve month sales ($30K on Core, $100K on Growth), so growth forces upgrades.
- Scale charges 0.9% overage above its $33,333 monthly cap.
- Price Lists (B2B) appear only on Performance per the pricing page.
- Embedded payment providers add no fee; Open Payment Providers do (2.0% to 0.6%).
- 15-day trial needs no credit card.
BigCommerce compared
Our verdict on BigCommerce
BigCommerce is a hosted ecommerce platform whose plans are capped by trailing twelve month sales. Core is $29 per month billed yearly or $39 monthly, Growth is $79 or $105, Scale is $299 or $399, and Performance is custom, from $1,499 per month. G2 rates it 4.2 out of 5 across 574 reviews. A 15-day trial needs no credit card, and yearly billing saves about 25%.
The cost question is growth. Core is capped at $30K trailing twelve month sales and Growth at $100K, so a successful store gets forced up a tier. Scale has a $33,333 monthly cap with a 0.9% overage above it. Add card processing from 2.89% + $0.29 (Amex 3.50%), or the Open Payment Provider fee of 2.0%, 1.0% or 0.6% by plan. Embedded payment providers add no fee on any plan.
BigCommerce FAQ
What is BigCommerce used for?
A hosted platform whose plans are capped by trailing twelve month sales, with an enterprise-style Performance tier. It stands out for B2B tools, open APIs and no transaction fee on embedded payment providers. It suits growing stores wanting B2B tools and open APIs on a hosted platform.
Does BigCommerce have a free plan?
No. BigCommerce has no free plan, but it offers a 15-day free trial that needs no credit card. The lowest price is Core at $29 per month billed yearly or $39 monthly.
What happens when my store outgrows its BigCommerce plan?
Plans are capped by trailing twelve month sales: $30K on Core and $100K on Growth. Scale has a $33,333 monthly cap and charges 0.9% overage above it, so growth pushes you up a tier.
Does BigCommerce charge transaction fees?
Embedded payment providers carry no fee on any plan. Open Payment Providers charge 2.0% on Core, 1.0% on Growth and 0.6% on Scale. Card processing starts from 2.89% + $0.29.
About BigCommerce
- Founded
- 2009.
- Headquarters
- Austin, US.
Listed in: Ecommerce Platforms, Website Builders
Sources
Every fact on this page comes from BigCommerce's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.