Smartsheet review (2026): features, pros and cons, pricing
Spreadsheet-style work management platform with sheets, automation and enterprise governance, sold per member.
Verdict at a glance
Smartsheet is a spreadsheet-style work management platform with sheets, automation and enterprise governance, sold per member. It fits teams that already think in spreadsheets and mid-size to large organizations that need SAML SSO and regional hosting.
Pros
- Good team collaboration and tracking.
- Strong automation options.
- Versatile for many project types.
Cons
- Steep learning curve, especially formulas.
- Expensive.
- Slow performance and Excel-like limits.
What is Smartsheet?
Spreadsheet-style work management platform with sheets, automation and enterprise governance, sold per member. It is built for teams used to spreadsheets who want structured project tracking and mid-size and large organizations needing governance, SAML SSO and regional hosting. Smartsheet was founded in 2005 and is based in Bellevue, US.
Category: Project Management Software
Smartsheet key features
| Feature | What we found |
|---|---|
| Workload and resource management | Resource Management is a paid add-on on Business and Enterprise. |
| Integrations | Directory integrations on Enterprise; Bridge is Enterprise add-on. |
Smartsheet pricing
Smartsheet charges per member per month, and contributors and guests are unlimited and free. Pro (1 to 10 members, new customers only) is about $12 monthly or $9 yearly. Business (3 or more members) is about $24 monthly or $19 yearly, which implies roughly 21% off for yearly billing. Enterprise needs 10 or more members and is by quote, as is Advanced Work Management. Add-ons include Resource Management, Dynamic View from $125 per month, Data Shuttle from $100 per month and Premium Support. Enterprise adds event reporting, data egress and CMEK. A 30-day trial needs no card.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Pro | about $12 monthly / $9 yearly (estimated) | member/month | 1 to 10 members, new customers only; unlimited contributors |
| Business | about $24 monthly / $19 yearly (estimated) | member/month | 3+ members; activity log; 1 TB attachments |
| Enterprise | Contact sales | 10+ members; SAML SSO, directory integrations | |
| Advanced Work Management | Contact sales | Premium Support included |
30-day free trial, no credit card. The vendor page does not clearly label the price figures; the monthly vs yearly split is an estimate, so confirm on the vendor site.
Who Smartsheet is best for
Best for
- Teams used to spreadsheets who want structured project tracking.
- Mid-size and large organizations needing governance, SAML SSO and regional hosting.
Not ideal for
- Small teams on a tight budget (G2 reviewers often cite price)
- Teams wanting a quick setup without learning formulas.
Smartsheet alternatives
AsanaCross-functional teams that want timelines and unlimited automations from the Starter tier.
monday.comSmall and mid-size teams that want customizable boards and many automations.
WrikeMid-size teams running cross-functional projects with approvals.
ClickUpSmall and mid-size teams that want one flexible tool replacing several apps.
TrelloSmall teams that want a visual Kanban board with minimal setup.
JiraSoftware and IT teams running agile sprints and backlogs.
What Smartsheet really costs
- Per seat per month
- About $19 on Business billed yearly (estimated; the vendor does not clearly label monthly vs yearly prices)
- Billing
- Monthly and annual.
- Annual discount
- About 21% (estimated: $24 monthly vs $19 yearly)
- Minimum seats
- 3 members on Business; 10 on Enterprise.
- 20 users per year
- 20 x $19 x 12 = $4,560/year (estimated price, confirm with the vendor)
Add-ons and extras to budget for
- Resource Management.
- Dynamic View from $125/month.
- Data Shuttle from $100/month.
- Premium Support.
- Event reporting (Enterprise)
- Data egress, CMEK (Enterprise)
Questions to ask about price
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is Smartsheet worth the price?
Smartsheet is good value for teams used to spreadsheets who want structured project tracking, and for mid-size and large organizations that need governance. For 20 members on Business, the approximate yearly cost is $4,560 before add-ons. It gets expensive for small teams on a tight budget, which is a common G2 complaint, and awkward for people who want quick setup without learning formulas. Confirm the exact prices with the vendor.
Worth it if
- Teams used to spreadsheets who want structured project tracking.
- Mid-size and large organizations needing governance, SAML SSO and regional hosting.
Look elsewhere if
- Small teams on a tight budget (G2 reviewers often cite price)
- Teams wanting a quick setup without learning formulas.
Cheaper per seat than Smartsheet
- Trello$5 on Standard (annual), $6 monthly; Premium $10 annual.
- Jira$8.48 on Standard (monthly list price); volume tiers lower the average at higher seat counts.
- monday.com$12 per seat/month billed annually (Standard, 3 seats minimum); $19 on Pro for time tracking.
- ClickUp$17 on Business billed annually (regular price $25)
Pricing details most reviews leave out
- SAML SSO and user provisioning (directory integrations) only on Enterprise and Advanced Work Management; Business has Google/Microsoft/Apple login.
- Resource management, Dynamic View and Data Shuttle are paid add-ons even on Business.
- Event reporting (six months of logs), data egress and CMEK are Enterprise add-ons.
- EU environment hosts data in Germany and Ireland on AWS.
- Pro plan is limited to new customers and 10 members.
Our verdict on Smartsheet
Smartsheet is a spreadsheet-style work management platform sold per member. Pro is roughly $12 monthly or $9 yearly, Business roughly $19 yearly, and Enterprise and Advanced Work Management are by quote. These figures are approximate because the vendor page does not clearly label monthly versus yearly prices. G2 shows 4.4 from 22,617 reviews.
Cost is the most common G2 complaint. Contributors and guests are free, which helps, but add-ons such as Resource Management, Dynamic View (from $125 per month) and Data Shuttle (from $100 per month) are paid extras even on Business. Plan your total with add-ons before comparing against cheaper rivals, and confirm the exact prices with the vendor.
Smartsheet FAQ
What is Smartsheet used for?
Smartsheet is a spreadsheet-style work management platform with sheets, automation and enterprise governance, sold per member. It fits teams that already think in spreadsheets and mid-size to large organizations that need SAML SSO and regional hosting. It suits teams used to spreadsheets who want structured project tracking.
Does Smartsheet have a free plan?
No. Smartsheet offers a 30-day free trial with no credit card, and paid plans start with Pro at roughly $9 per member per month billed yearly.
How much does Smartsheet cost for 20 users?
On Business billed yearly, about $4,560 per year for 20 members at roughly $19 each. This is an approximate figure, so confirm with the vendor.
Are guests charged on Smartsheet?
No. Contributors and guests are unlimited and free. Pricing counts members, and add-ons like Dynamic View and Data Shuttle are billed separately.
About Smartsheet
- Founded
- 2005.
- Headquarters
- Bellevue, US.
- Employees
- 3,000+.
Listed in: Project Management Software
Sources
Every fact on this page comes from Smartsheet's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.