Shopify POS review (2026): features, pros and cons, pricing
In-person selling layer for Shopify stores, with a free baseline in every plan and a paid POS Pro add-on per location.
Verdict at a glance
Shopify POS is the in-person selling layer for Shopify stores, with a free baseline in every plan and a paid POS Pro add-on for each location. It keeps online and store inventory in one place.
Pros
- Intuitive design and strong reporting.
- Easy setup.
Cons
- Support can be slow in busy periods.
- Inventory depth.
- Per-location billing surprises reported.
What is Shopify POS?
In-person selling layer for Shopify stores, with a free baseline in every plan and a paid POS Pro add-on per location. It is built for merchants already running a Shopify online store who add physical locations and retailers wanting unified web and store inventory. Shopify POS was founded in 2006 and is based in Ottawa, Canada.
Category: POS Systems
Shopify POS key features
| Feature | What we found |
|---|---|
| Hardware and terminals | Shopify card readers plus tablet or phone; hardware prices not confirmed by the vendor. |
| Payment processing terms | Shopify Payments; in-person 2.6%/2.5%/2.4% + 10c by plan (third-party); EU page 1.5%/1.3%/1.2%. |
| Inventory management | Inventory management is in POS Pro, not the free baseline (EU page) |
| Online and omnichannel sales | Native: same Shopify store and catalog online and in store. |
| Industry features | Retail focused. |
| Reporting and analytics | G2 reviewers praise reporting. |
Shopify POS pricing
POS comes with every Shopify plan, and POS Pro is the paid upgrade at $89 per location per month, with a third-party figure of $79 billed annually, about 11% less. The EU page shows POS Pro at 79 EUR per month per location billed yearly. You also pay for the Shopify plan itself (Basic $39, Grow $105, Advanced $399 per month per third-party figures) and processing. Third-party in-person card rates are 2.6%, 2.5% and 2.4% plus 10c by plan, while the EU page shows 1.5%, 1.3% and 1.2%. Hardware prices are not published here.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| POS Pro | $89 | per location per month | $79 billed annually (third-party, May 2026); adds staff roles, inventory tools, customer profiles |
| Shopify Basic / Grow / Advanced | $39 / $105 / $399 | per month | Third-party; in-person rates 2.6%/2.5%/2.4% + 10c |
Shopify EU page (EUR) shows POS Pro at 79 EUR/month per location billed yearly and Basic 36 EUR; US figures are from third-party sources and should be checked. Plus includes POS Pro for first 20 retail locations (third-party).
Who Shopify POS is best for
Best for
- Merchants already running a Shopify online store who add physical locations.
- Retailers wanting unified web and store inventory.
Not ideal for
- Restaurants needing table service.
- Stores not on Shopify (POS requires a Shopify plan)
Shopify POS alternatives
Square POSSingle-shop retailers and service businesses that want to start at $0 software.
LightspeedMulti-category retailers needing deeper inventory and reporting.
CloverSmall restaurants and retailers wanting bundled hardware plus software.
Epos NowSmall retail and hospitality shops wanting bundled hardware.
SumUpMicro-merchants and market stalls wanting no monthly fee.
HeartlandMerchants who want POS and processing from one provider.
What Shopify POS really costs
- Billing
- Monthly and annual.
- Annual discount
- About 11% on POS Pro (third-party)
Add-ons and extras to budget for
- POS Pro $89/location/month.
Questions to ask about price
- Is there a minimum number of seats or a minimum annual spend?
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is Shopify POS worth the price?
Shopify POS is good value for merchants already on Shopify who add a few physical locations and want unified web and store inventory, especially if the free baseline covers them. It gets expensive when you open many stores on Basic or Grow, because POS Pro is billed per location. Reviewers also flag slow support in busy periods and limited inventory depth. Restaurants needing table service should look elsewhere.
Worth it if
- Merchants already running a Shopify online store who add physical locations.
- Retailers wanting unified web and store inventory.
Look elsewhere if
- Restaurants needing table service.
- Stores not on Shopify (POS requires a Shopify plan)
Pricing details most reviews leave out
- Staff roles, inventory management and customer profiles require POS Pro, not the included baseline.
- Pro is billed per location, so extra stores multiply cost.
- Plus includes POS Pro for the first 20 retail locations (third-party)
Our verdict on Shopify POS
Shopify POS is the in-person selling layer for Shopify stores. A baseline is included in every Shopify plan, and POS Pro is a paid add-on at $89 per location per month, or $79 billed annually according to third-party figures. It requires a Shopify plan, so it is not for stores on other platforms. G2 shows 4.4 from 335 reviews. Check the US figures with Shopify before you budget.
The cost surprise is per-location billing, which G2 reviewers mention. Staff roles, inventory management and customer profiles need POS Pro, not the free baseline, so each added store multiplies the bill. Plus includes POS Pro for the first 20 retail locations, per third-party sources. Add the Shopify plan fee and card processing on top, and the real monthly cost per store is higher than the add-on alone.
Shopify POS FAQ
What is Shopify POS used for?
Shopify POS is the in-person selling layer for Shopify stores, with a free baseline in every plan and a paid POS Pro add-on for each location. It keeps online and store inventory in one place. It suits merchants already running a Shopify online store who add physical locations.
How much does Shopify POS Pro cost?
Third-party figures show $89 per location per month, or $79 billed annually. The EU page shows 79 EUR per location per month billed yearly.
What does Shopify POS Pro add over the included POS?
Staff roles, inventory management and customer profiles are in POS Pro, not the free baseline.
Can I use Shopify POS without a Shopify store?
No. POS requires a Shopify plan, so stores not on Shopify cannot use it.
About Shopify POS
- Founded
- 2006.
- Headquarters
- Ottawa, Canada.
- Employees
- 7,600 (2025)
- Funding or owner
- Public (Nasdaq/TSX: SHOP)
Listed in: POS Systems
Sources
Every fact on this page comes from Shopify POS's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.