Epos Now review (2026): features, pros and cons, pricing
UK-origin POS vendor selling bundled hardware plus monthly software in retail and hospitality.
Verdict at a glance
Epos Now is a UK-origin POS vendor that sells bundled hardware and monthly software for retail and hospitality. It offers many terminal options, including countertop, kitchen display and handheld, mainly for small shops.
Pros
- Ease of use.
- Support (G2 reviewers)
Cons
- Pricing high.
- Customization limited.
What is Epos Now?
UK-origin POS vendor selling bundled hardware plus monthly software in retail and hospitality. It is built for small retail and hospitality shops wanting bundled hardware and UK and US SMBs. Epos Now was founded in 2011 and is based in Norwich, UK.
Category: POS Systems
Epos Now key features
| Feature | What we found |
|---|---|
| Hardware and terminals | Countertop, Countertop 2, Duo, Air, Link, Pro+, Kitchen Display; printers, scanners, cash drawers. |
| Industry features | Retail and hospitality. |
Epos Now pricing
Epos Now prices per terminal bundle. The US page shows a Complete POS System at $399 upfront plus $84 a month. Hardware options include Countertop, Countertop 2, Duo, Air, Link, Pro+ and Kitchen Display, plus printers, scanners and cash drawers, and each adds to the upfront bill. Payment processing is not stated by the vendor, so it is a separate cost to confirm. Contract length is not stated. Promo banners show conflicting bundle prices, and a required support plan often accompanies discounted hardware.
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Complete POS System | $399 + $84 | upfront + per month | Promo banners conflict ($249, $199, $599 bundles) |
Costbench reports top Retail plan rose from $79 to $84/month on 2026-09-27 (third-party). Payment rates and contract not stated on page.
Who Epos Now is best for
Best for
- Small retail and hospitality shops wanting bundled hardware.
- UK and US SMBs.
Not ideal for
- Buyers who want transparent published pricing.
- Merchants wanting multiple conflicting promos clarified.
Epos Now alternatives
Square POSSingle-shop retailers and service businesses that want to start at $0 software.
CloverSmall restaurants and retailers wanting bundled hardware plus software.
LightspeedMulti-category retailers needing deeper inventory and reporting.
SumUpMicro-merchants and market stalls wanting no monthly fee.
Shopify POSMerchants already running a Shopify online store who add physical locations.
HeartlandMerchants who want POS and processing from one provider.
What Epos Now really costs
- Billing
- Monthly.
- Recent price change
- Costbench: $79 to $84/month on 2026-09-27 (third-party)
Questions to ask about price
- What is the price per user or per unit, and what is the pricing basis (seats, employees, usage)?
- Is there a minimum number of seats or a minimum annual spend?
- What is the discount for annual billing, and can we start monthly?
- Which features we need sit in add-ons or a higher plan, and what do they cost?
- How much can the price rise at renewal, and is the increase capped in the contract?
- Are there one-time costs for implementation, onboarding or data migration?
Is Epos Now worth the price?
Epos Now is reasonable for small retail and hospitality shops that want hardware and software from one vendor, in the UK or US. It gets awkward if you want transparent pricing, since promos conflict and payment rates are not published. G2 reviewers flag high pricing and limited customization, so test whether the bundle fits before you pay for the hardware.
Worth it if
- Small retail and hospitality shops wanting bundled hardware.
- UK and US SMBs.
Look elsewhere if
- Buyers who want transparent published pricing.
- Merchants wanting multiple conflicting promos clarified.
Pricing details most reviews leave out
- Capterra 3.8/5 from 714 reviews, much larger sample than G2.
- Required support plan often sits beside discounted hardware (ERPResearch)
- Price increase to $84/month reported 2026-09-27 (Costbench)
Our verdict on Epos Now
Epos Now is a UK-origin POS vendor that sells bundled hardware plus monthly software to retail and hospitality shops. The US page shows $399 plus $84 a month for a Complete POS System, but the page is not a clean price list. Promo banners conflict, showing $249, $199 and $599 bundles, so the number you pay needs to be confirmed in writing.
The monthly figure is also moving. A third-party price tracker, Costbench, reports the top Retail plan rose from $79 to $84 a month on 2026-09-27. Payment rates and contract length are not stated on the page, and a required support plan often sits beside discounted hardware, so total cost has three parts: hardware, software and processing.
Epos Now FAQ
What is Epos Now used for?
Epos Now is a UK-origin POS vendor that sells bundled hardware and monthly software for retail and hospitality. It offers many terminal options, including countertop, kitchen display and handheld, mainly for small shops. It suits small retail and hospitality shops wanting bundled hardware.
How much does Epos Now cost?
The US page shows a Complete POS System at $399 plus $84 a month. Promo banners also show $249, $199 and $599 bundles, so get the exact price in writing.
Has Epos Now raised its prices?
A third-party tracker, Costbench, reports the top Retail plan rose from $79 to $84 a month on 2026-09-27. This is not confirmed by the vendor.
Does Epos Now publish payment processing rates?
No. Payment processing is not stated on the vendor page, so ask for rates and contract terms before buying hardware.
About Epos Now
- Founded
- 2011.
- Headquarters
- Norwich, UK.
- Funding or owner
- Private.
Listed in: POS Systems
Sources
Every fact on this page comes from Epos Now's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.